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Your Contract with SkyValue

1. Bookings and Payments

Requirements to reserve your air travel or vacation package: A signed booking form and payment of applicable fare per person.  SkyValue reserves the right to treat the booking as canceled by you if the balance due is not paid on time.  SkyValue reserves the right to issue airline tickets once the booking is made and the applicable fare is received.

2. Changes and Cancellations For Air Transportation

If you cancel your trip (or change your departure date, length of stay, class of service, name or hotel), the below charges will apply.

Penalties: Charge is per person.

For Air only Changes and Cancellations, the following penalties will apply. Changes at any time are subject to a $50.00 change fee, per person per change plus the difference in the original fare paid to the new fare issued. Cancellations at any time, fare is 100% non-refundable.

3. Airline Responsibility

SkyValue issues tickets and coupons covering air transportation. SkyValue or its respective sub-agents, shall not be held liable for loss or damage to property or injury of person caused by reason of any defect, negligence, or other wrongful act or omission by any other transportation company or party providing such services or facilities, strike, war, terrorism, weather, quarantine, sickness, government restrictions or regulations, or any other cause beyond its reasonable control. SkyValue is not liable for any claim arising out of or in connection with carriage or other services or features otherwise performed or occurring in connection with this trip, except as provided in the conditions of carriage for the passenger tickets issued in conjunction with this trip. SkyValue is not responsible under any circumstances for any bodily or emotional injury you may suffer in connection with your air transportation.

4. Luggage and Personal Property

When you fly to and from your destination the Conditions of Carriage apply, some of which limit or exclude liability. The Conditions of Carriage are available by requesting them in writing from the carrier or by request at the airport. Damage to soft-sided luggage may not be covered. SkyValue’s maximum liability for loss, damage or delay to checked baggage is limited to $1250 per ticketed passenger. This limit will apply unless an excess valuation is declared at the time of check-in. All lost or damaged luggage must be reported to the airline at the time of the incident and before you leave the airport. SkyValue does not accept liability for client luggage or personal property.

5. Forum Selection Clause

All trips are subject to the terms and conditions shown on SkyValue’s Tour Participant Operators Contract. Your booking on SkyValue is acceptance of the terms in the contract, including the procedure for resolution of disputes which must take place in the State of Florida.

6. Choice of Law

This contract is subject to Florida Law.

Our Guarantee

1. Price Guarantee

Our intention is to provide the air travel you have selected, at the price in effect at time of booking.

2. Flight Information

Your travel agent will be able to confirm the latest flight details at the time you make your reservation, and these will also appear on the booking confirmation we issue when we receive your payment for air travel. Your flight tickets will be sent prior to departure, and will contain your flight information. All times are subject to change. SkyValue assumes no responsibility for any passengers making independent connections to our flights. Air only tickets may be purchased via the flyskyvalue website or your local travel agent booking the carrier code XP.

3. Changes & Cancellation

In the unlikely event that a major change involving a change of hotel, travel dates, departure city or destination becomes necessary, we will notify you as soon as possible. If you find the revised arrangements we offer unacceptable, you will have the option to cancel without penalty, provided that you notify us within seven days of your receipt of notice of the change (or prior to departure date if notified less than seven days prior). In the event of a change, we will try to substitute comparable services, but in the event of complete cancellation by us, our only liability will be to refund all monies paid (public charters only) or provide a refund in the form of a SkyValue credit.

4. Refunds

Any refunds due you will be made as soon as possible. Please note, however, that no refunds will be made for any services provided in the itinerary that you do not use. Refunds (if applicable) for air programs must be issued upon the return of the unused ticket. If SkyValue bookings are made by your travel agent then all communications prior to your departure, including payment and refund transactions, must be via your travel agent. If for any reason you should lose your airline paper ticket, you will have to purchase a new ticket at your own expense and upon your return home, you must contact your travel agent to begin refund procedures by completing a "Lost Ticket Application" (fees may apply). Any refunds made by the airline will be based on the value of the original ticket issued less any airline processing fees. In most cases, the replacement ticket you have to purchase will be more expensive.

5. Pets

Fully weaned dogs or cats at least eight weeks old and domesticated household birds (canaries, finches, parakeets) can travel with you in the cabin if they are small enough to fit and stay comfortably in a container under the seat. Tropical birds such as parrots are not allowed. (Exception: certified guide dogs).

6. Our Commitment To You

SkyValue has taken all reasonable steps to ensure that proper arrangements have been made for your air travel. Please understand that we cannot control and will not be responsible for such factors as weather, government actions, terrorism, mechanical breakdowns, your physical, medical or mental disabilities, your failure to obtain valid travel documents or your failure to follow travel instructions. SkyValue is not responsible for losses or damages arising from bodily or emotional injury, property or other economic damage caused by factors beyond our control. SkyValue is not responsible for bodily, emotional or consequential damages or monetary losses due to flight delays, airline turbulence, transportation accidents or other unforeseen circumstances. All prices and features described herein (as well as in SkyValue's website) are subject to change without notice.  If any term or provision of this Contract is held invalid or otherwise unenforceable, the enforceability of the remaining terms or provisions will not be impaired thereby.

7. Handicapped Facilities

SkyValue does not guarantee the availability of wheelchairs at any airport.

8. Security Agreement:

All payments received by the Operator for this tour are protected in part by a Standby Letter of Credit issued by National City Bank of the Midwest (“Bank”). Claims must be filed directly with the Operator and Bank or if the Operator is unavailable with Bank, Attention Travel Division, National City Bank of the Midwest, Travel Division, 1001 South Worth, Birmingham, MI 48009 within 60 days after completion of the trip. Otherwise, the Bank and the Operator shall be released from all liability to you.

Operated by:

SkyValue
1100 Lee Wagener Blvd., Suite 205
Fort Lauderdale, Florida 33315
PC No. 06-154